Cybercrime & Fraud Trends 2024
Latest threats across key life areas
Criminals are exploiting government benefit systems through identity theft, fake applications, and account takeovers. The shift to online services during COVID-19 created new vulnerabilities.
Never share your National Insurance number via email or phone
Use official government websites (.gov.uk) only
Set up text alerts for benefit account changes
Regularly check your credit report for fraudulent applications
Report suspicious benefit-related communications immediately
Use strong passwords and 2FA on government service accounts
£8.4 billion lost to benefit fraud in 2022-23 according to DWP
Criminals using stolen identities to claim Universal Credit during pandemic
Fake PIP assessment letters requesting bank details
Pension scams promising 'guaranteed' high returns
DWP Fraud Hotline: 0800 854 440
HMRC Fraud Hotline: 0800 788 887
Action Fraud: 0300 123 2040
Citizens Advice Bureau
Local council fraud teams
1. Don't panic or make immediate payments
2. Document all communications
3. Contact official agencies directly
4. Report to Action Fraud immediately
5. Inform your bank if money is involved